Shipping and Return Policy

DATA CONTROLLER INFORMATION

• Created: Fri 1st Feb 2013
• Joe

Please review our shipping and return policy carefully before making a purchase. By using our software service, you agree to abide by the terms outlined below.

Shipping Policy:

1. Delivery Method:

Our software service is delivered electronically via download or access through our website.

2. Delivery Time:

Upon completion of the purchase transaction, you will receive instructions on how to access and use our software service. Delivery times may vary depending on nature of the service and the payment method used.

3. Shipping Charges:

We do not charge any shipping fees for our software service.

Return Policy::

1. Refund Eligibility:

We offer a 7 day money-back guarantee for our software service. If you are not satisfied with our service within this period, you may request a refund.

2. Refund Procedure:

To request a refund, please contact our customer support team at info@ballast.in. Refunds will be issued to the original payment method used during the purchase.

3. Refund Conditions:

*

The refund request must be made within the specified 7 days money-back guarantee period.

*

Any promotional items or bonuses included with the purchase must also be returned.

*

Refunds are processed within 30 days after the request is approved.

4. Non-Refundable Items:

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Certain items are not eligible for a refund, including: Subscription fees for the period already used

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Services provided by third-party vendors or partners.

Cancellation Policy:

1. Cancellation Procedure:

If you wish to cancel your subscription to our software service, you can do so by accessing your account settings on our website or by contacting our customer support team.

2. Cancellation Charges:

There are no cancellation charges for our software service. However, subscription fees for the period already used are non-refundable.

CONTACT US

If you have any questions or concerns about our shipping and return policy, please feel free to contact us at

info@ballast.in

. Our customer support team will be happy to assist you.

Complete Mechanism towards Customer Delight

• Created: Thu 17th Jan 2013
• Joe

The BALLAST Video Production team includes a creative bunch of gems who are providing in-depth knowledge on BALLAST product, its utility & features of the software for different industries. The videos give a clear understanding of how to use the software in day to day Business activities. Read more